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  • Home | QueSoft Continence Products | Continence Aids

    Continence Solutions to Live in Comfort with Confidence Explore our Range Referral Form Your comfort is our priority We only have one life to live, and incontinence shouldn't get in the way of living it to the fullest. QueSoft is the answer to continence aids with industry-leading products, ensuring full comfort and discretion to help you live your best life. The QueSoft difference Why so many people choose Quesoft products over our competitors! Thin & Discreet Highly Absorbent Top Dry Technology Australian Owned You're family Quality Assured We Care Superior Value Shop our Products レギュラーミディアム大人パンツ 価格 AU$28.95 QueSoft Regular Large Adult Pants 価格 AU$29.95 QueSoft Regular XLarge Adult Pants 価格 AU$30.95 QueSoft Super Medium Adult Pants 価格 AU$33.95 QueSoft Super Large Adult Pants 価格 AU$34.95 QueSoft Super XLarge Adult Pants 価格 AU$35.95 QueSoft Free Samples 価格 AU$0.00 Shop Now What our customers say We provide 2 free samples on all QueSoft products so you can try them and see which one works best for you! Give them a try for free! Order now We care about you Have any questions? Contact Customer Support

  • Referral | McQuel Healthcare Continence Solutions

    Referral Form We currently have capacity for adults aged 18 years and above. Please fill out the form below honestly and to the best of your ability. If you need any assistance, please give us a call. Call Us Referral Form Location * South Australia Queensland Victoria Western Australia New South Wales Northern Territory Tasmania Other Appointment Preference * Home Visit (location dependent) Telehealth Online eg Zoom Participant Information First name Participant's Phone Number Email Last name Emergency Contact Phone Date of Birth (18 years and above) Address NDIS Participant Reference Number (if applicable) Primary Diagnosis Reason for referral Plan Manager Choose an option Email address for invoices Full name of representative for service agreement Email address for service agreement Risk Assessment Substance abuse * Yes No Comment Mental health * Yes No Comment Aggressive or threatening behaviour * Yes No Behaviour triggers information Self harm * Yes No Comment Does the participant have a Behaviour Support Plan in place that may impact the service? If so, please provide details. Does the client consent to the service? * Yes No Referrer Information First name Referrer's Phone Number Last name Email Organisation Relationship with Client How did you hear about us? Submit

  • Continence Assessments | McQuel Healthcare Continence Solutions

    Continence Assessment Referral form A continence assessment is an assessment performed by a Continence nurse specialist that examines an individual's bladder and bowel pattern and prepares a comprehensive management plan. Every 1 in 4 Australians is incontinent. Up to 10% of Australian males and 38% of women suffer from urinary incontinence. Faecal incontinence affects 6% of males and 10% of women in Australia. How frequently do you use the bathroom? Do you have any other medical conditions? What is your urine output? What do your bowel movements look like? How frequently and how much urine do you leak? How much fluid and food do you consume? What are your current medications? Are you able to use the restroom and perform ADLs (activities of daily living)? Questions asked during Continence Assessments How do we Continence Assessments perform We provide face-to-face, online telehealth through Microsoft Teams, and phone consultations. Our Telehealth and phone consultations are available throughout Australia! Your continence nurse will talk with you about your goals and what you want to accomplish. Your continence nurse will ask you questions about yourself, your medical history, your bladder, and bowel difficulties. Following your session, your continence nurse will create a full report that will be sent to you which include suggestions, therapies, continence products, and supports to help you to attain your goals. Your continence nurse may be able to assist you in setting accounts with appropriate continence aids suppliers. A complete assessment, detailed report, and continence product quote take at least 8-10 hours. If your requirements are complex or travel is required, additional hours may be required. Continence Assessments comes with the What else Continence Assessments We provide: We provide face-to-face, online telehealth and phone consultations. Our Telehealth and phone consultations are available throughout Australia! Please complete referral form before booking and we'll give you a call. Contact us for more information. Book Now Referral form

  • FAQs | QueSoft Continence Products | Continence Aids

    Frequently asked Questions Knowledge is key, and we want to ensure you have full confidence to live your fullest life. Explore our most frequently asked questions below. Star Would Continence Products Literacy be applicable to me? Returns Can I get free samples? How long will it take for my order to be processed? Can I track my order? What are your approximate delivery times? Will my order be shipped in discrete outer packaging? What if I’m not home when my order arrives? Would Continence Products Literacy be applicable to me? Continence Products Literacy is applicable to you if you: Are not happy with your current products. Want to know the health benefits of continence products. Need support in understanding continence products and how they perform. Would like to explore other options. Would like tips on how to properly test your product to make sure it's providing you with the best value. Feel anxious about using continence products. Want to learn how to cut costs on continence products. Returns Please send all return requests via email to customerservice@mcquelhealthcare.com.au . We will contact you to discuss after receiving your return request and the specifics of your order reference or invoice. Alternatively, please call 1800 18 7478 to get in touch with us. A refund, credit or exchange may be provided if the following conditions are met: Whenever a return for credit is necessary, QueSoft must be informed within fourteen (14) days after delivery or the finding of a product defect. You must submit an invoice or delivery docket number that pertains to your initial purchase to receive credit for any goods you wish to return. If your product is found to be defective or damaged after it has been delivered, we can make arrangements to send you new stock. Your customer service agent will give you advice on how to send the defective product back to us for free using our reply-paid address. Packages must be in a re-sellable condition. QueSoft reserves the right to not accept any returned goods that do not comply with these terms and conditions. Can I get free samples? We provide 2 free samples on all QueSoft products. How long will it take for my order to be processed? After you receive your order confirmation, your order will be shipped out within 24 hours. Can I track my order? We offer tracking on all parcels. Once your parcel has been shipped, we'll email you a tracking number. If you need any support please get in touch with our team through email at customerservice@mcquelhealthcare.com.au or by providing your personal information on our Contact Us page if you ever have questions concerning the whereabouts of your order. To help us with your inquiry, kindly provide the details of your order. What are your approximate delivery times? Metro areas: 2-3 business days (from the next business day after you receive your shipping notification) Regional and remote locations: Please expect delivery to be longer than that of the estimated business days. Please follow the tracking number on your shipping notification or contact our Customer Service team on +61 466-637-546 for an approximate ETA if required. Will my order be shipped in discrete outer packaging? We respect your privacy, so all our products are shipped with discrete outer packaging. What if I’m not home when my order arrives? The delivery agent will leave a card advising that they attempted delivery and leave instructions on where you can collect your package. If you think you may not be home you can also advise us by making a note in the ‘Special Instructions’ when placing your order, detailing where you would like the goods to be delivered eg. "Please leave at front door if no one is home" or "Leave behind the yellow flowerpot". This message will be passed onto the delivery agent. Any other special delivery instructions must be provided when placing your order, including safety instructions eg. “Please beware of dog”.

  • Terms and Conditions | QueSoft Products | Continence Aids

    Terms and Conditions TERMS OF SERVICE McQuel Healthcare Pty Ltd, Trading as QueSoft. +61 466 637 546 info@mcquelhealthcare.com.au ABN 92 668 384 736 1. OVERVIEW This website is operated by McQuel Healthcare Pty Ltd, Trading as QueSoft. Throughout the site, the terms “we”, “us” and “our” refer to McQuel Healthcare Pty Ltd, Trading as QueSoft. McQuel Healthcare Pty Ltd, Trading as QueSoft offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on WIX with eCommerce capabilities. These systems provide us with the online e-commerce platform that allows us to sell our products and Services to you. "McQuel Healthcare Pty Ltd" refers to McQuel Healthcare Pty Ltd, Trading as QueSoft for all reference moving forward, ABN 92 668 384 736 "Services" refers to any products, offerings, or activities provided by McQuel Healthcare Pty Ltd. 2. ONLINE STORE TERMS By accessing or using the services provided by McQuel Healthcare Pty Ltd, you agree to be bound by the terms and conditions outlined in this document. If you do not agree with these terms and conditions, you must refrain from using the services provided by McQuel Healthcare Pty Ltd. By agreeing to these Terms of Service, you represent that you are of legal age in Australia and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. 3. GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 5. MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 6. PRODUCTS OR SERVICES Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit our Shipping and Returns Policy . We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. The Services, Websites, and the information and content available with our Services, on Websites, and in the workshops (hereinafter referred to as the " McQuel Healthcare Pty Ltd Properties") are protected by Australian Intellectual Property Laws. Subject to the Terms, McQuel Healthcare Pty Ltd grants you a limited license to reproduce portions of McQuel Healthcare Pty Ltd Properties for the sole purpose of using the Services for your personal or internal business purposes. Unless otherwise specified by McQuel Healthcare Pty Ltd in a separate license, your right to use any McQuel Healthcare Pty Ltd Properties is subject to the Terms. 7. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy . 8. OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service. 9. THIRD-PARTY LINKS Certain content, products and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 10. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 11. TERMS OF SERVICE You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 12. PERSONAL INFORMATION McQuel Healthcare Pty Ltd values your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. For privacy-related inquiries, you may contact the owner and Privacy Officer: Attention: Shelter Matemayi Email: shelter@mcquelhealthcare.com.au Postal address: 307 Peachy Road, Munno Para, SA, 5115 Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy . 13. ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 14. PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall McQuel Healthcare Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 16. INDEMNIFICATION You agree to indemnify, defend and hold harmless McQuel Healthcare Pty Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 17. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 18. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 19. ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 20. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia. 21. CONTACT INFORMATION For any general enquiries or concerns related to these terms and conditions, you may contact McQuel Healthcare Pty Ltd at info@mcquelhealthcare.com.au By using the services provided by McQuel Healthcare Pty Ltd , you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Attention: Shelter Matemayi Email: shelter@mcquelhealthcare.com.au Postal address: 307 Peachy Road, Munno Para, SA, 5115

  • Book a Session | McQuel Healthcare Continence Solutions

    Learn more Book a Session The Continence Products Literacy Educational Program is specifically developed for all participants and their carers. The first hour is dedicated to talking about what you hope to get out of the program, what you're looking for, your objectives, and any concerns or obstacles you may be facing. From there , we learn about the problems you encountered in order to determine what's crucial to you. What you'll Difference & Uses Difference in continence products and their uses. Product Features Continence product capacities and their importance. Product Options Different product options, and not to be stuck on one product. Performance & Sustainability Product performance and sustainability. Product Testing Continence products testing skills. Saving Money How to save money and cut costs on continence products. Learn Book a One-on-one Session With the right skills, great things happen. 1時間 30分 今すぐ予約 Group Session Let's grow together! 2時間 今すぐ予約 Organisation Session Building knowledge, building better workplaces. 2時間 今すぐ予約 Continence Assessment A pathway to improved quality of life. 10時間 予約をリクエスト Session What our say customers

  • Shipping and Returns Policy | QueSoft Products | Continence Aids

    Shipping and Returns Policy 1. GENERAL All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 2. DOMESTIC SHIPPING RATES AND ESTIMATES For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer $15 flat rate shipping to all regions of Australia. Deliveries are made from 9:00am – 5:00pm on weekdays. 3. INTERNATIONAL SHIPPING We can offer international shipping by personalised quote. Please contact our sales team at info@mcquelhealthcare.com.au to arrange a shipping quote for all international orders. If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including GST), which are incurred once a shipment reaches your destination country. McQuel Healthcare Pty Ltd is not responsible for these charges if they are applied and are your responsibility as the customer. 4. HOW DO I CHECK THE STATUS OF MY ORDER? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at info@mcquelhealthcare.com.au with your name and order number, and we will look into it for you. 5. REFUNDS, RETURNS, AND EXCHANGES We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@mcquelhealthcare.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. To start a return, you can contact us at info@mcquelhealthcare.com.au . Please note that returns will need to be sent to the following address: Postal address: 307 Peachey Road, Munno Para SA 5115 If your return is approved, the cost of the return will be at your expense, unless in the case where a faulty or damage product has been sent to you. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Australia, shipping your goods may take longer than expected. You can always contact us for any return questions at info@mcquelhealthcare.com.au 6. DAMAGES AND ISSUES Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. 7. EXCHANGES The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 8. REFUNDS We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us at info@mcquelhealthcare.com.au 9. DELIVERY ADDRESS Please address all returns to the following address: Attention: Shelter Matemayi Level 2, 307 Peachey Road, Munno Para, 5115 South Australia.

  • Subscribe | QueSoft Products | Continence Aids

    Let's Connect. Your comfort is our priority . Address 307 Peachey Road, Munno Para SA 5115 Phone 1800 187 478 Email Social Media info@mcquelhealthcare.com.au First Name Last Name Email Phone Message Send Thanks for your enquiry! We will get back to you soon.

  • QueSoft Difference | QueSoft Products | Continence Aids

    Feel the difference. QueSoft thinner disposable pants and briefs are designed with consumers in mind, with all the comfort needed to live the best life possible. Explore our range Why do so many people choose QueSoft products over our competitors ? Thin and Discreet Very light and discreet, feels like normal underwear. Highly absorbent A highly effective acquisition distribution layer for fast absorbency and top dry technology to draw away moisture from the skin and maintain skin integrity. Breathable Top dry technology to draw away moisture from the skin and maintain skin integrity. Australian Designed There is no middleman in the design process, meaning we are able to address the needs of our consumers directly. Family Owned As a family business, we care about you and your needs, and work to provide solutions that address them. Quality Assured Our products each go through rigorous research and development, ensuring they are of the highest quality standard. What our customers say The thinner unisex adult products. Our products are designed with incredible ing enuity and have exceptional absorbency with varying levels of capacity to cater for all types of incontinence, which surpasses adult continence products currently on the market. Apart from our high quality, durable and customer-orientated products, our core values of ensuring premium product quality and our ethos of prioritizing our customers to provide the best service, are what sets us apart from the rest! Capacity: 1500mL クイックビュー レギュラーミディアム大人パンツ 価格 AU$28.95 Capacity: 1500mL クイックビュー QueSoft Regular Large Adult Pants 価格 AU$29.95 Capacity: 1500mL クイックビュー QueSoft Regular XLarge Adult Pants 価格 AU$30.95 Capacity: 2100mL クイックビュー QueSoft Super Medium Adult Pants 価格 AU$33.95 Capacity: 2100mL クイックビュー QueSoft Super Large Adult Pants 価格 AU$34.95 Capacity: 2100mL クイックビュー QueSoft Super XLarge Adult Pants 価格 AU$35.95 クイックビュー QueSoft Free Samples 価格 AU$0.00 Shop range Give them a try for free! We provide 2 free samples on all QueSoft products so you can try them and see which one works best for you! Order now

  • Contact | QueSoft Products | Continence Aids

    Let's Connect Your comfort is our Priority Please reach out if you have any questions. Address 307 Peachey Road, Munno Para SA 5115 Email info@mcquelhealthcare.com.au Phone Main: +61 466 637 546 General Inquiries +61 481 962 225 Social Media First Name Last Name Email Phone Message Send Thanks for your enquiry! We will get back to you soon. Don't miss out Shop our products now. Shop

  • About Us | QueSoft Continence Products | Continence Aids

    Our Story Incontinence impacts men and women of all ages, but it shouldn't change their quality of life and ability to do the things they love most! It is for this exact reason that QueSoft was founded. QueSoft is a sub-brand of McQuel Healthcare, a 100% Australian-owned and operated family business that specialises in the creation and distribution of quality healthcare products. All products are designed in Australia. McQuel Healthcare began operations in 2022, initially with Continence Product design, import and supply. Incidentally, through discussion around continence products, it quickly became evident that there was a lack of knowledge about types of continence products, effective use of continence products, product specifications, health benefits, product performance and sustainability, as well as supporting the social and emotional well-being of clients. McQuel Healthcare puts customers' needs first. Their comfort and confidence are of the most important to us, which is why we spent years researching and developing the product range to ensure superior quality. Today, we are committed to helping customers across Australia live their best lives. McQuel Healthcare provides incontinence solutions, and protective wear and hygiene products to hospitals, aged care, NDIS participants, communities, families, and individuals. We've got your back At McQuel Healthcare, we believe in educating product users about the benefits and proper use of each QueSoft product. Gone are the days when users were not able to talk about Incontinence and being able to find proper products. View our learning centre Why do so many people choose QueSoft products over our competitors Thin & Discreet All products are light and discreet, feeling like normal underwear. You're family Highly Absorbent Effective acquisition distribution layer for fast absorbency. Quality Assured Top Dry Technology Drawing away moisture from the skin, keeping the skin dry and maintain skin integrity. We Care Australian Owned Australian owned, Australian designed, Australian LOVED! Superior Value We treat you like family, and care like you are one of our own. All products go through rigorous R&D to ensure the highest quality. We care about you, your comfort and your quality of life! Value beyond a dollar figure, while being price competitive. Shop our products Shop

  • Our Commitment | QueSoft Continence Products | Continence Aids

    Our Commitment Incontinence affects more than 5 million Australians, both men and women of various ages and socioeconomic backgrounds. Therefore, helping people preserve their independence by providing effective continence aids and knowledge on continence products makes a huge difference! We partner with individuals to improve lives, and we believe the best way to achieve this is to centre our services to what matters to them, supporting and encouraging their own goals and choices. We do this by being guided by our values of empowerment, comfort, quality and value. We support you by not only providing you with products, but by sharing expertise, which is something much more valuable. We know that having the product is not merely enough; you need to know how to utilise it and ensure that it is providing you with all the benefits you need to live a healthy, comfortable and confident life! Nurses Carers & Support Workers Individuals Care Coordinators Organisations Here to support Everyone The Thinner, Unisex Continence Products Our products are designed with incredible ing enuity and have exceptional absorbency with varying levels of capacity to cater for all types of incontinence, which surpasses adult continence products currently on the market. Apart from our high quality, durable and customer-orientated products, our core values of ensuring premium product quality and our ethos of prioritising our customers to provide the best service, are what sets us apart from the rest! クイックビュー レギュラーミディアム大人パンツ 価格 AU$28.95 クイックビュー QueSoft Regular Large Adult Pants 価格 AU$29.95 クイックビュー QueSoft Regular XLarge Adult Pants 価格 AU$30.95 クイックビュー QueSoft Super Medium Adult Pants 価格 AU$33.95 クイックビュー QueSoft Super Large Adult Pants 価格 AU$34.95 クイックビュー QueSoft Super XLarge Adult Pants 価格 AU$35.95 クイックビュー QueSoft Free Samples 価格 AU$0.00 Having the right knowledge and skills about continence products improves social and emotional well-being. Let us fight the stigma associated with incontinence. We are a community; let us be open to discussing it. control confidence Take back and Speak to us today

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